All Systems Operational

Uptime over the past 90 days. View historical uptime.
Redbox Platform Operational
Customer Services Operational
Management Services Operational
Terminal Services Operational
Marketing Manager Operational
Payments Checkout Operational
Stripe API Operational
Content Delivery Network Operational
Load Balancing Operational
Application Servers Operational
Database Servers Operational
Storage Operational
Push & Email Notifications & Campaigns Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Oct 12, 2026

No incidents reported today.

Oct 11, 2026

No incidents reported.

Oct 10, 2026

No incidents reported.

Oct 9, 2026

Infrastructure Maintenance
Completed - The scheduled maintenance has been completed.
Oct 9, 07:15 BST
Verifying - Verification is currently underway for the maintenance items.
Oct 9, 06:46 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 9, 06:00 BST
Scheduled - We will be undergoing scheduled maintenance during this time.
Oct 8, 16:02 BST

Oct 8, 2026

No incidents reported.

Oct 7, 2026

Redbox Services 8.8
Completed - The scheduled maintenance has been completed.
Oct 7, 16:01 BST
Verifying - Verification is currently underway for the maintenance items.
Oct 7, 15:28 BST
Update - We are finalising today's release. Some UK ordering sites may be unavailable for a short time while this completes. We expect everything to be back to normal shortly and will post an update when the release is complete.
Oct 7, 15:21 BST
Update - Ordering is working normally on all UK marketplaces. The database upgrade is still finishing in the background, and we expect it to complete early this afternoon. Until then, some pages in the Management dashboard may show errors, mainly marketplace settings and marketing.
Oct 7, 09:28 BST
Update - Our database upgrade is still running. It is taking longer than expected, but it is progressing as it should. Some UK ordering sites and parts of the Management dashboard may stay unavailable until it is finished. We will post another update within 60 minutes, or sooner when service is back.
Oct 7, 08:30 BST
Update - Our scheduled maintenance is taking longer than planned. UK ordering, terminals and the Management dashboard may stay unavailable until it is finished. We will post an update when service is back.
Oct 7, 07:02 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 7, 04:00 BST
Scheduled - We will be undergoing scheduled maintenance during this time.

Release Notes: https://product.korelogic.co.uk/redbox/changelog/post/30-september-2026
Oct 6, 15:28 BST

Oct 6, 2026

No incidents reported.

Oct 5, 2026

No incidents reported.

Oct 4, 2026

No incidents reported.

Oct 3, 2026

No incidents reported.

Oct 2, 2026

No incidents reported.

Oct 1, 2026

No incidents reported.

Sep 30, 2026

No incidents reported.

Sep 29, 2026

No incidents reported.

Sep 28, 2026

No incidents reported.

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